My Experience
Roles & Responsibilities
Procore
Senior Account Manager
October 2024 - Present
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Manage a portfolio of SMB customers, driving renewals, upsell, and cross-sell across Procore’s construction ERP ecosystem
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Achieved 113% of quota in ramp quarter and 139% in first full quarter
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Delivered 13 consecutive months of 100%+ quota attainment, including:
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139% Q1 2025 | 141% Q2 2025 | 111% Q3 2025 | 145% Q4 2025
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134% annual quota attainment (2025)
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Own full sales cycle for expansion opportunities including discovery, value mapping, forecasting, quoting, and contract execution
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Partner cross-functionally with Customer Success, Product, and Enablement to improve customer adoption, retention, and long-term account growth
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Conduct executive-level business reviews focused on ROI, operational efficiency, and scalable process improvement
Builder.aiAccount Executive
May 2021 - January 2024
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Promoted to Sales Development Manager within 5 months due to performance and leadership impact
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Opened and managed the first U.S. office, overseeing payroll, HR, operations, and GTM execution
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Closed $1M+ in individual-contributor revenue while leading a U.S. team that generated $2M in year-one revenue
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Hired, trained, and coached 30+ SDRs and Account Executives
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Built outbound prospecting frameworks, qualification processes, and sales templates used globally
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Collaborated with Product Marketing and Delivery teams to align customer requirements with solution design
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Selected by CRO to present a customer success case study at global all-hands in Vietnam
Wix.com
Customer Success
Sept 2020-Nov 2020
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Supported SMB through enterprise customers with web, hosting, and eCommerce solutions
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Guided business owners and IT stakeholders through solution adoption and platform optimization
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Consistently met response-time SLAs and customer satisfaction KPIs in a high-volume environment
GoDaddy
Account Executive Social Media
Sept 2019-Sept 2020
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Achieved 95% of annual sales plan in first year
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Drove cross-sell and upsell motions within an existing customer base
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Recognized as a top closer during training ramp
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Maintained strong customer relationships during COVID through proactive outreach
​Walmart
Assistant Store Manager
Jan 2014- April 2019
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Managed grocery operations generating $60M+ in annual revenue
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Led and developed teams of 50+ employees
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Increased grocery sales 10% YoY
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Oversaw inventory management, shrink reduction, and cash controls up to $100K weekly